Quality Summary
The narrator was introduced to the Gessler brothers since puberty, as his father was the patron of the Shoemakers. The two brothers once occupied a no-frills store in the fashionable West End area. It was a simple store without any grand gestures or advertisements, and they only took custom orders - creating unique shoes according to each client's feet. His storefront was polite, displaying only a few pair of shoes, such as declaring to the world that he did not subscribe to mass production. As the narrator grows older, he learns that the Gessler brothers were not just shoemakers but expert craftsmen, and that their shoes were nothing less than works of art.
Describing the younger Gessler brother, the narrator said that his pale face and the clean folds of the skin that skew his cheek, as well as his hoarse voice made it seem as if he himself was made of leather. His brother looked exactly like him, only paler. The narrator then describes how Gesler brother entered the shop to enter a church, where the customer had to wait patiently on a wooden chair for the master to do his work. The boot will be ordered, the foot size will be carefully measured and flashed through the touch, and then the client will be shown a piece of leather that will go into the construction of the fully fitted boot.
On a memorable trip, the narrator complained to the younger Gessler brother that his shoes were damaged. This complaint astonished the skilled craftsman, as if it was impossible to have flaws in any of his products. However, with great simplicity, Mr. Gessler asked the narrator to return the shoes for repair, in which he said he would refund the amount charged.
Another memorable tour of the narrator was the one where he entered the shop wearing shoes bought by big companies. During this trip, the narrator becomes aware of Mr. Gessler's contempt for the big boot-making companies, which, in the name of mass production with the craftsmanship of the business, an ad gimmick to win customers The quality of trade with the array was revealed. . During this meeting it was also reported that the narrator became aware of Gessler Bhai's travels about maintaining a small business of handmade artisan shoes when big companies were wooing their customers with shallow advertisements. . The contempt of ice-cold in Mr. Gessler's voice ordered the narrator to make several pair of shoes, so much so that he had no opportunity to visit her store for the next two years.
Two years later the narrator goes back to the store and finds that half of the store was occupied by another company. The narrator later learns that this downsizing occurred because running the shop was too expensive. The next time the narrator goes to the store, an older-looking Mr. Gessler informs him that the elder brother, who was unable to handle the loss in his business, had died. This time the ordered boots took a long time to arrive, but their quality was better than before.
It was only after a year that the narrator visited Gessler's shop and found that Mr. Gessler had aged rapidly, looking weak and frail. However, despite aging, the man still knew his business well, and went about the task of measuring the narrator's leg for a new piece. This time it took longer for the boots to arrive, but their quality was better than before.
A week later, the narrator decides to pay Mr. Gesler a visit to tell him how amazing his latest set of shoes were. However, upon arriving at the store, the narrator is shocked to see that the Gessler brothers' store was occupied by another company. The new owner tried to assure the narrator that they were equipped to offer him the shoes he wanted, but the narrator insisted on knowing what had happened to Mr. Gessler. Upon further questioning, the narrator finds out that Mr. Gessler had died of slow hunger. The owner of the new company told the narrator how Mr. Gessler did nothing but make shoes, not even give him time to eat. All their money went on rent and to buy fine leather, Little left for the original livelihood. It was the difficult conditions of the business that ultimately pulled Mr. Gessler's life - a specialist shoe craftsman. Both men agreed that Mr. Gessler was one of a kind when he came to boot-making artistry. And the narrator left the store deeply saddened by the loss of a great man who strived for quality at a time when the world was washing hands for profit and profit.


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